Whether you are on vacation or renting a car for business purposes, Alfa Rent A Car presents you with a list of things that you must consider when using this type of service. Choosing a car to rent doesn't have to be a difficult thing, but considering the multitude of car rental companies in Cluj-Napoca, you should focus your attention on the following aspects:
Hidden fees and costs
- Always make sure you ask what the final total amount will be. It is normal to be charged a guarantee (also called a security deposit), in order to make you responsible, as a customer, and to make you take more care of the rental car.
- Ask about extra-hour fees, when your plane lands late at night or you take off early in the morning, outside of scheduled hours.
- Discuss with your agent the option of handing over/picking up the car on legal holidays or other locations other than the Airport.
- Make sure you ask in which cases the warranty is collected, what is the fee for a car delivered dirty inside and out and how to proceed if the car has an accident/scratch/bump.
- Also, always ask about the mileage limit. There are certain car rental companies that charge additional fees for exceeding a daily kilometer limit.
Check the rental car before paying the rental price
- The car is always handed over to you based on a handover-acceptance report. All the defects of the rented car, the type of fuel used, the presence of the spare wheel and the jack, the first aid kit, as well as the car's documents: receipt, rovigneta, RCA and Casco insurance, where applicable, will be noted there.
- Find out from your rent a car agent about how to use the navigation, Bluetooth system, air conditioning/heating and any other aspects related to the Cluj rent a car service that concern you.
For NON-STOP reservations at Alfa Rent a Car please contact us:
0748.166.966
contact@alfarentacar.ro
