12 things to know before renting a car

2025-01-25 11:06:25 Author: Alfa Rent a Car
12 things to know before renting a car


Rent a good car in Cluj Napoca!

In such a dynamic and changing industry as car rental, there is a clear need for useful information. This can significantly contribute to creating the optimal context for safe travel. Although Romanian roads are not the best in Europe, Romanian drivers manage as best they can and with what they have. Everyone would benefit from a modern, European-style infrastructure. However, it seems that there are no projects with solid anchors in reality. Many promises. These were present everywhere in the public space.

Despite these less pleasant things, Romania is visited by travelers from all over the world. Starting with March 2022, when safety measures and restrictions against Covid-19 will be lifted, travel ideas will sprout in the big Romanian cities. People want to travel. They have plans that they want to turn into unforgettable realities. If you are planning to explore the country in the coming months, make sure you have a good car at your disposal.


Superlative car mobility in Transylvania

The getaway of Romanian and foreign tourists has begun. Transylvania, Bucovina, Moldova and Dobrogea are regions that will be visited by many people. Each region has its secrets. Your story can be born in Cluj Napoca, after a visit to a car rental company. Whenever your personal car is not at your disposal and public transportation is out of the question, the Alfa rent a car Cluj office can be a reliable partner. We wanted to mention from the beginning that we offer professional car rental services, even if you already knew this.

We thought we would highlight 12 things you should know before renting a car anywhere in Romania. Why? There are many interesting things that are worth knowing when you are going to rent a car. As you will discover, the process is quite easy, but there are a few tricks, designed to make your job much easier. Then, why regret the decision to collaborate with one company or another? The Internet can be a real help. There are so many specialists eager to share their experience with you, readers and potential clients.


1. Document yourself regarding the capabilities of the rental company you are interested in

Useful information is sister to the satisfaction of the final service. You have probably seen that many companies operate in this field. All of them try to position themselves in front of clients as a provider of impeccable services. So there is a good chance that you will come across many advertisements, each promising more and more discounts and unforgettable offers. How will you sort through them all? How will you reach a company that will be a reliable partner and not just a simple supplier?

Gather data on the history of the companies. Simple. Have they had happy clients? What do they say about the services received? Our recommendation would be to not limit yourself to just the testimonials on the companies’ official websites. Go to Facebook, Google My Business Page and even Instagram. See what people are saying about them and then make an informed decision. This is a good way to rent quality cars from reputable companies.


2. Compare prices, but don’t rely solely on them

Before purchasing a product or accessing a service, check the pricing policy. You might come across a promo offer that will help you save money. Why not? However, in the car rental industry there are also companies with extremely aggressive pricing policies. What does this mean? They have very low prices but there is a pretty good chance that the final costs will be different. How so? Additional taxes or fees related to insurance or the condition of the car upon delivery. A balanced price reflects the stability of a car rental company.

Sometimes the price makes the difference between one company or another. We know this. We recommend that you be patient and not rush into the first offer you come across in your searches. That would be a mistake. Listen to your instincts, based on rational arguments. A little tip and trick: make a short list of 3 or 4 companies of interest. Include the cars you like and compare the prices. This way you have clear and concrete data about the optimal cars for your plans.


3. Never underestimate transparency

Read the rent a car Cluj contract. Don't leave it to the last few hundred meters or at the moment of signing. Most customers skip this step and do it in the traditional "scroll and accept the Terms and Conditions" style. Invest a few minutes of your time in reading this document. It is very important and recommended to know exactly what you are paying and what are the conditions for taking over and especially returning the rented car. Why take risks when you can have all the cards in your hands from the very beginning?


4. Diversity of the car fleet

Consult the detailed offer of the company you want to collaborate with. How many cars does it have available for rental? How many of them are suitable for your transportation needs? Keep an eye on your favorite car but also have a spare one. Availability differs from one model to another. So it would be good to have a backup plan. Fortunately, the car fleets of large car rental companies are well equipped. They had to make investments to adequately respond to the changing transportation needs of Romanian and foreign tourists.


5. Big names vs. promising Romanian companies

You may have met friends or acquaintances who had to resort to car rental companies. Some talked about the big companies and others about the smaller ones, eager to impress. Most of the time, the latter actually manage to do this. How do you tell the difference between a big company and a smaller one? Simple. Big companies have thousands of cars in their fleets, and the smaller ones have a few dozen or hundreds. However, as I have discovered over the years, there are small companies that work hard and offer impeccable services.

There are advantages and disadvantages to both options. Make an informed decision and choose a trusted collaborator. You may be wrong and not have a pleasant experience. Don't be discouraged. You will find a partner who will provide impeccable services, to which you can return whenever you want.


6. Testimonials. Feedback. Satisfied customers

Feedback is very important when it comes to companies that provide services. Fortunately, most car rental companies have review and testimonial sections. They have understood that it is very important to open a dialogue with customers and keep it that way for as long as possible. It is not easy to create a free and secure platform that customers can use to discuss the services received. However, today if you are active in the field and do not do this, no one will believe you deliver quality services.
At Alfa rent a car Cluj company you will find a special section dedicated to customers, where they post about their experiences. They are also free to provide feedback on Facebook, Google My Business and Instagram. So it is not difficult for a new customer to read about the experiences of other customers. We support a transparent and clear business.


7. Updated contact details

Contacting car rental companies is essential for a safe and pleasant experience. Make sure your contact details are updated. This way you know for sure that if you need the support of the rental company's agents, they will respond without any problems. Therefore, our recommendation would be to call and send confirmation emails. Be sure that you have a company that can respond to your requirements. You don't want to find yourself without their support when you need it.


8. Modern and intuitive website

In a world so connected to the digital world, it would be hard to believe that a modern rental company would not have an interactive and well-designed website. A modern website denotes trust. The user feels safe when entering a website designed with care and creativity. It is worth taking this aspect into account.


9. What’s the deal with insurance?

Car insurance is an integral part of interacting with a rent a car airport Cluj company. Customers need safety behind the wheel. If something happens during the trip, it would be good to have some form of security that makes things seem more manageable. Almost all companies in the industry have some form of car insurance. As you gather more information about the available insurance, it becomes clearer which option is for you. Insurance can be very useful, especially if you are renting for a long period of time.
10. Extra services for specific needs

Every customer has certain expectations from the company they want to collaborate with. He or she wants to fulfill the main objective, which is to find a safe, elegant and comfortable car. In addition to this, customers also have secondary needs. This is where extra services come in. These are available to customers who want something extra. Among the most common are child safety seats, snow chains, GPS and many more. Check the availability of the rental companies you want to work with.


11. Season or off-season.

The right time for a successful rental is when you need the car. In addition to this aspect, it would be useful to keep in mind one important thing: the car rental takes place in the middle of the season or outside it. Do you know why this matters? Availability. The car rental company you want to work with may not be able to honor your requirements. It would be useful to take into account the rental period. Usually, the busiest time of the year for a car rental company is summer, around the winter and Easter holidays. During this period, most companies have few cars available for rental.
How can you overcome this problem? Make your reservation in advance. This way you ensure that the car will be available exactly when you need it. You will not encounter difficulties in achieving the objectives set before the trip. Talk to the agents of the rental company where you rented the car to confirm that everything is in order.


12. The type of car you should rent

You would say that number 12 is the easiest point, but things are a little different. Set a direct connection between your transportation needs and the trip you are going to make through Romania. The number of people who will be in the car matters. If you are traveling with a large family, then you need a spacious car. How about a minivan or a 7-seater car? That would be perfect! Small cars are optimal for couples or single people, eager for comfort and freedom.
Start with the car class and from there, start looking for a good car. Why pay more for a model that will not add value to your trip? Stick to the initial plan. Save time, money and add quality to your car experience!

 

Why should you choose Alfa Car Rental Cluj Napoca?

For us, every customer is important.

We chose to create a business that reflects our passion for quality and professionalism. The car rental industry in Cluj Napoca is competitive. In order to always meet expectations, we have a code of conduct and operating standards that we do not deviate from. Customers who have rented cars from us have enjoyed pleasant and safe car experiences. They have had the opportunity to choose from a wide range of models, carefully selected by our team at Alfa rent a car Cluj airport Avram Iancu.

We want to respond to the needs of our customers with the right cars. So we have added cars from VW, Opel, Ford, Skoda, Seat, Nissan, Audi, BMW and Mercedes Benz to our car park.

 

 

 

For NON-STOP reservations at Alfa Rent a Car please contact us:

0748.166.966
contact@alfarentacar.ro